Safety on Zapop
A safer, smarter way to buy & sell locally
Buying from strangers should not feel risky. Zapop holds the payment, keeps the conversation in one place and steps in when something goes wrong.
Escrow payments
Money is held until the buyer confirms the item arrived.
Safe chat
Phone numbers, emails and outside payment links are removed automatically.
Clear payouts
Sellers see exactly what they earn after the transaction fee.
How an order works
- 1Buyer finds an itemBrowse, filter and message the seller inside Zapop.
- 2Buyer pays through ZapopThe money goes into escrow, not straight to the seller.
- 3Seller is notifiedPayment secured, so it is safe to send or hand over the item.
- 4Item is delivered or collectedDelivery details are arranged in the chat.
- 5Buyer confirms it arrivedOne tap once the item matches the listing.
- 6Seller gets paidZapop releases the money and deducts the transaction fee.
If something goes wrong
The buyer reports the problem and uploads photos. The money stays in escrow while the seller responds, and Zapop reviews the case before releasing a payment or a refund.